Silent Selling In-Store: Creating an Aspirational Shopping Experience
Silent selling is the art of influencing customer decisions without direct interaction. In a retail setting, it’s the combination of visual merchandising, store layout, lighting, signage, and packaging that subtly guides customers towards making a purchase. When done...
Clare Bailey Joins the ISP Board: A New Chapter for The Retail Champion
If you’re looking for a retail expert who’s as sharp as a tailored suit and as dynamic as a Black Friday sale, look no further than Clare Bailey, aka The Retail Champion. Clare’s latest accolade? She’s been appointed to the Board of Directors at the Institute of Sales...
The Heart of Retail: Why Employee Mental Health and Wellbeing Matter
Happy employees lead to happy customers—it’s that simple, says Zana. When employees feel supported and valued, they’re more likely to create positive, meaningful interactions with customers. These interactions foster loyalty, strengthen your brand, and build a sense of...
Best UK retail consultants
At The Retail Champion, we’re more than just a team – we’re a powerhouse of retail expertise. We work with businesses of all shapes and sizes. Whether you’re a creative sole trader looking to refine your offering, a high street retailer ready to scale, or a corporate giant...