Refund Policy
No Refunds for Change of Mind
All of our products are digital and delivered instantly.
Once you have access, the sale is complete.
We do not offer refunds for:
- Change of mind
- Buying the wrong product
- Not using it
Why This Matters
Our playbooks contain commercially valuable content. Once accessed, they cannot be “returned”.
Your Consumer Rights
Nothing in this policy removes your legal rights.
If a product is:
- Faulty
- Not as described
- Or cannot be accessed
You may be entitled to a repair, replacement, or refund.
If Something Goes Wrong
If you have any issues:
- Can’t download
- Link doesn’t work
- File won’t open
Contact us at champion@retailchampion.co.uk and we will fix it.
Before You Buy
If you’re unsure whether a product is right for you, ask first.
We would always rather help you choose the right thing than deal with frustration after the fact.
Final Word
We stand by the quality of what we create.
If there is a genuine issue, we will sort it.
If not, please respect the nature of digital products.