By Steph Briggs Copywriter
At The Retail Champion, we’re more than just a team – we’re a powerhouse of retail expertise. We work with businesses of all shapes and sizes. Whether you’re a creative sole trader looking to refine your offering, a high street retailer ready to scale, or a corporate giant like Halfords, Argos or Asda seeking innovation, we’re here to help.
Introduction
At The Retail Champion, we’re more than just a team – we’re a powerhouse of retail expertise. We work with businesses of all shapes and sizes. Whether you’re a creative sole trader looking to refine your offering, a high street retailer ready to scale, or a corporate giant like Halfords, Argos or Asda seeking innovation, we’re here to help.
Our team brings together specialists with decades of experience in their respective fields, ensuring every aspect of your business is supported, optimised, and ready for growth. Here’s an introduction to the experts behind The Retail Champion.
Leading the Way – Clare Bailey
At the helm is Clare Bailey, a leading retail expert and consultant with a passion for helping businesses thrive. With years of experience working across industries, Clare is renowned for her insights, strategic thinking, and ability to drive real results. Whether she’s advising on high-level strategies or getting hands-on with retail challenges, Clare’s focus remains the same: championing your business success.
Clare’s reputation as The Retail Champion is built on trust, credibility, and a track record of supporting businesses like yours. She’s the go-to voice in retail consultancy, trusted media expert and keynote speaker, with Clare at the helm, you know you’re in safe hands.
Meet the Team – Our Specialists
Behind every success story is a team of dedicated professionals. Here’s a closer look at some of the experts who make it all happen:
Kim Hulse – Marketing & ECommerce Consultant
Kim is your go-to for all things marketing and eCommerce. From boosting online presence to creating seamless customer journeys, stock management and buying strategy. Kim helps businesses maximise their potential and grow sales both in store and online.
Steph Briggs – Copywriter & SEO Consultant
Words that convert and strategies that shine. Steph crafts compelling copy that connects with audiences and develops SEO strategies that ensure your business gets noticed. From product pages to blogs, she delivers copy that works. Steph makes sure you’re found online and makes it easy for your clients to purchase.
Jay Pipavet – Lead Technical Developer
Keeping systems running like clockwork, Jay is the tech expert you can rely on. Whether it’s developing websites, managing integrations, or solving complex technical challenges, Jay ensures your business stays digitally smooth and secure.
Sophie Walton – Email Marketing Consultant
Sophie helps businesses build email strategies that turn subscribers into loyal, paying customers. With a knack for creating engaging campaigns, irresistible calls to action, and clear, results-driven messaging, she transforms email marketing into one of your most powerful sales tools. From welcome sequences that build trust to campaigns that convert, Sophie ensures every email works harder to grow your business and boost your bottom line.
Frances Brown – Social Media Consultant
Need to boost your social presence and get noticed? Frances is a pro at crafting social media strategies that don’t just look good but deliver real, measurable results. From strategic content planning that keeps your audience hooked to campaigns that spark engagement and drive sales, Frances knows what works across every platform. Whether you’re looking to build brand awareness, grow your following, or turn likes into loyal customers, she’s got you covered.
Catherine Smith – Bookkeeping & Accounts Specialist
Numbers don’t have to be stressful. Catherine takes the pressure off with her expertise in bookkeeping and accounts, keeping your finances on track so you can focus on growing your business.
Zana Bushby – Business & Consumer Psychologist
Zana helps businesses understand the minds of their customers. With deep insights into consumer behaviour, she works to optimise strategies that resonate, engage, and convert.
Alison Crosbie – Merchandising Specialist
Alison ensures the right products meet the right customers. With her expert eye for merchandising, she helps businesses optimise product ranges, displays, and strategies to boost sales.
Scott Storey – Business Process Consultant
Efficiency is everything in business, and Scott is the expert in making it happen. He helps businesses streamline their processes to save time, reduce costs, and unlock better performance. With a keen eye for identifying bottlenecks and opportunities, Scott creates tailored solutions that keep your operations running like clockwork. From boosting productivity to maximising resources, he ensures your business works smarter—not harder.
Danielle Nodwell – Creative Brand Strategist
Danielle helps businesses stand out from the crowd. With her strategic branding expertise, she brings creative visions to life, ensuring your brand communicates effectively and resonates with your audience.
Shannon King – Supplier Management Consultant
Shannon specialises in driving strategic supplier partnerships that deliver real value. With a focus on transformation and change, she helps businesses build strong, efficient supplier relationships that improve performance, reduce risks, and drive growth. From optimising processes to fostering collaboration, Shannon ensures your supplier partnerships become a powerful asset for your business success.
Why Work with Us?
At The Retail Champion, we believe in delivering real results. Our team combines deep expertise, proven strategies, and a collaborative approach to help businesses thrive. Whether it’s driving sales, improving processes, or engaging customers, we offer tailored solutions that work for you.
From sole traders to big-name corporates like Halfords, B&Q, Threshers and Marks & Spencer our flexible and results-driven approach ensures every business we work with gets the support they need. We’re not just consultants – we’re your partners in success.
Let’s Champion Your Success
Ready to take your business to the next level? Whether you’re looking for strategic guidance, hands-on support, or expertise in a specialist area, our team is here to help.
Get in touch with The Retail Champion team today and let’s start building your success story.
Contact Us: champion@retailchampion.co.uk
