Scott Storey – Business Process Transformation & IT Strategy Consultant
Retail. Hospitality. Leisure. Efficiency, minus the jargon.
Scott Storey is the fixer you call when your business is stuck in a tangle of outdated processes, clunky systems, or “we’ve always done it this way” thinking. With a calm, methodical approach and a knack for making the complex seem simple, Scott helps organisations in the retail, hospitality, and leisure sectors evolve without the chaos.
From frontline workflows to back-office systems, Scott transforms the way businesses operate. Whether it’s digitising clunky manual processes, streamlining multi-site operations, or turning staff feedback into action plans, he’s all about practical change that actually sticks.
Whether it’s standardising SOPs across 150 locations or integrating digital tools that reduce admin, Scott’s expertise has helped brands boost efficiency, cut costs, and improve team morale all in one go.
The Blueprint for Better Business
Scott isn’t about flashy strategies with no follow-through. He rolls up his sleeves and works side-by-side with your team; from store managers to senior execs to map how things really work. Then, he builds streamlined solutions that deliver measurable impact.
“It’s not about ripping everything up and starting again. Most businesses already have the pieces they just need help putting them in the right order.”
With a focus on safety, compliance, profit margins and customer experience, Scott’s transformation work gets results that frontline teams and finance directors can get behind.
Results You Can Count (and Bank) On
Redesigned operating procedures across retail and hospitality sites, slashing unnecessary admin and freeing up staff time.
Digitised outdated systems, enabling real-time reporting and smoother day-to-day operations.
Led stakeholder workshops that not only shaped better processes—but actually got people excited about using them.
Implemented smart stock and EPOS strategies, unlocking better buying decisions and fewer margin-eating mistakes.
Areas of Expertise:
- Process Mapping & Operational Audits
- IT System Design & Implementation
- Multi-site Business Strategy
- Stock, EPOS & Inventory Optimisation
- Compliance, Risk & Safety Integration
- Change Management & Stakeholder Engagement
Scott, Outside the Office
When he’s not leading process workshops or optimising an IT rollout, you’ll find Scott out on his motorbike or perfecting his swing on the golf course. A fan of smooth rides, well-cut fairways and a flat white done right, he knows the value of both precision and pace, whether it’s on the road, the green, or a transformation plan.
“Business transformation isn’t a sprint, it’s about building systems that can go the distance. No drama, just smart, steady progress.”
Why Work With Scott?
Because transforming a business doesn’t have to mean disrupting everything. Scott’s approach is grounded, data-led, and most importantly human. He speaks the language of both operations and IT, helping organisations get buy-in at every level and see results they can measure.
Ready to simplify, streamline, and scale with confidence?
Get in touch and let’s map out what better could look like.