Retail Trends 2026 for UK High Streets
If you want the unfiltered truth about the future of UK retail, you ask someone who’s been inside the boardrooms of Amazon, SumUp, Netflix, SAP and Accenture…
Someone who’s also stood on the shop floor helping indies survive the toughest years the high street has ever seen.
How to Find the Best Expert Retail Speakers for Your Event
Choosing the right expert retail speaker can transform your event from “informative” to unforgettable. Whether you’re hosting a national conference, leadership summit, corporate away day, or retail training session, you need someone who brings real-world experience,...
Dealing with Difficult Customers: A Psychologist’s Perspective
The retail environment is never without its challenges, but the final quarter of the year brings a particularly intense period for customer-facing teams. If you work in retail, you already know that the run-up to Christmas isn’t just busy — it’s relentless.
Invest in Your People: The Hidden ROI in Retail Success
Your team members are the face, voice, and heart of your brand. They don’t just sell products—they embody your values, shape customer experience, and influence how your brand is perceived. They also have the power to protect or erode your margins, through the way they follow...
AI in Business: Embrace the Future, from Overwhelm to Optimised
AI. It’s the buzzword in boardrooms, the secret sauce behind your shopping recommendations, and possibly the most misunderstood tool in modern business. But love it or loathe it, artificial intelligence is here — and it’s not going anywhere.
At The Retail Champion, we...
10 Things Smart Retailers Are Doing Differently in 2025
(And Why the Rest Are Playing Catch-Up)
Retail isn’t dead. But outdated thinking? That’s on life support.
We’re halfway through 2025, and the gap between thriving retailers and those just about surviving has never been clearer. Spoiler alert: it’s not just about footfall,...
Driving Revenue And Footfall Via Click & Collect
The retail world is changing rapidly, with customers looking for more convenience, speed, and a better overall shopping experience. Click & Collect services have surged in popularity and are projected to be worth over £30 billion in 2025.
More retailers are integrating...
Reinventing the High Street: Why Retail Consultants Are More Vital Than Ever
Let’s face it, the UK high street has had a rough ride. From online competition and shifting consumer habits to rising costs and economic curveballs, it’s a landscape that’s constantly evolving. But here’s the truth: evolution on the high street isn’t new. It’s always been...
Weathering the Retail Storm: Why March’s Retail Sales Bump Doesn’t Mean the Sector Is in the Clear
March brought a flicker of good news for the UK’s embattled retail sector: the Office for National Statistics (ONS) reported a 2.9% increase in retail sales volumes. But before we celebrate a turnaround, it’s important to dig beneath the headlines.
While this uplift is...
Cyber Attacks and Consumer Confidence: What Happens When Trust is Shaken
In the digital age, few events send shockwaves through a business quite like a cyber attack. For retailers where customer trust, seamless transactions and brand reputation are everything the impact can be swift, significant and far–reaching, even while details are still...