Beyond Planning: What the UK High Street Really Needs to Thrive
The new planning blitz is a welcome breath of fresh air – shorter red tape, alfresco dining zones, the “agent of change” and even commercial lease auctions – all designed to plaster a smile on our streets. But pop the cork too soon and you’ll see planning reform is a...
Instagram SEO & AI Discovery: How to Make Your Social Content Work Harder in Search
In the digital age, few events send shockwaves through a business quite like a cyber attack. For retailers where customer trust, seamless transactions and brand reputation are everything the impact can be swift, significant and far–reaching, even while details are still...
The CX Advantage: How eLockers Transform Retail Customer Experience
We live and breathe solutions that benefit retailers and their customers. That’s why a recent conversation about something as seemingly simple as eLockers caught my attention. Because when you look beneath the surface, these smart self-service solutions have the potential to...
Driving Revenue And Footfall Via Click & Collect
The retail world is changing rapidly, with customers looking for more convenience, speed, and a better overall shopping experience. Click & Collect services have surged in popularity and are projected to be worth over £30 billion in 2025.
More retailers are integrating...
Reinventing the High Street: Why Retail Consultants Are More Vital Than Ever
Let’s face it, the UK high street has had a rough ride. From online competition and shifting consumer habits to rising costs and economic curveballs, it’s a landscape that’s constantly evolving. But here’s the truth: evolution on the high street isn’t new. It’s always been...
Revitalising the High Street: Consumer Confidence, Behavioural Shifts, Retail Property Transformation
For more than 15 years, I’ve been closely watching and engaging with the evolving dynamics of the high street—how consumer behaviours shift, how town centres adapt, and how retail spaces are reimagined to meet the needs of modern society.
Weathering the Retail Storm: Why March’s Retail Sales Bump Doesn’t Mean the Sector Is in the Clear
March brought a flicker of good news for the UK’s embattled retail sector: the Office for National Statistics (ONS) reported a 2.9% increase in retail sales volumes. But before we celebrate a turnaround, it’s important to dig beneath the headlines.
While this uplift is...
Cyber Attacks and Consumer Confidence: What Happens When Trust is Shaken
In the digital age, few events send shockwaves through a business quite like a cyber attack. For retailers where customer trust, seamless transactions and brand reputation are everything the impact can be swift, significant and far–reaching, even while details are still...
Is Blogging Still Worthwhile in 2025? Why the Answer is a Resounding Yes
In an age of video-first content and TikTok takeovers, it might be tempting to think blogging is past its prime. After all, YouTube is now the second largest search engine in the world (according to Search Engine Journal), and many consumers prefer visual content to the...
Boosting Sales & Footfall: Proven Retail Consultancy Tips for UK Businesses
The UK retail market is more competitive than ever. With evolving consumer behaviours, digital advancements, and economic challenges, retailers must adapt to drive both footfall and sales. Whether you’re an independent shop owner, a high street brand, or an eCommerce...