People, Place, Purpose: Why Businesses Built on Values Stand the Test of Time
Following my recent presentation to the Co-op – In Conversation: People, Place, Purpose – I’ve been reflecting even more deeply on what makes a business truly sustainable in the long term. In today’s retail and hospitality landscape, it’s no secret that we’re all navigating...
Boosting Sales & Footfall: Proven Retail Consultancy Tips for UK Businesses
The UK retail market is more competitive than ever. With evolving consumer behaviours, digital advancements, and economic challenges, retailers must adapt to drive both footfall and sales. Whether you’re an independent shop owner, a high street brand, or an eCommerce...
How To Get Your Products Into Independent Retailers: A Step by Step Guide
Becoming a stockist for an independent retailer is a fantastic way to expand your brand’s reach, introduce your products to new customers, and boost your sales. However, independent retailers are inundated with pitches and have specific needs from their suppliers....
The Real Cost of Hiring a Freelancer vs an Employee: Why Expertise Comes at a Premium
In an era where businesses must be agile, adaptable, and cost-conscious, the decision between hiring a freelancer or a full-time employee is more relevant than ever. While at first glance, freelance rates may appear higher than an employee’s salary, the reality is that...
Silent Selling In-Store: Creating an Aspirational Shopping Experience
Silent selling is the art of influencing customer decisions without direct interaction. In a retail setting, it’s the combination of visual merchandising, store layout, lighting, signage, and packaging that subtly guides customers towards making a purchase. When done...
Clare Bailey Joins the ISP Board: A New Chapter for The Retail Champion
If you’re looking for a retail expert who’s as sharp as a tailored suit and as dynamic as a Black Friday sale, look no further than Clare Bailey, aka The Retail Champion. Clare’s latest accolade? She’s been appointed to the Board of Directors at the Institute of Sales...
The Heart of Retail: Why Employee Mental Health and Wellbeing Matter
Happy employees lead to happy customers—it’s that simple, says Zana. When employees feel supported and valued, they’re more likely to create positive, meaningful interactions with customers. These interactions foster loyalty, strengthen your brand, and build a sense of...
Best UK retail consultants
At The Retail Champion, we’re more than just a team – we’re a powerhouse of retail expertise. We work with businesses of all shapes and sizes. Whether you’re a creative sole trader looking to refine your offering, a high street retailer ready to scale, or a corporate giant...