Retail | Ecommerce | Business Management
How Small Retailers Can Thrive in 2025: Adapting to an Evolving High Street
The UK’s high streets have faced significant challenges in recent years, with 2024 seeing over 13,000 stores closing their doors for good. Rising costs, reduced financial support, and shifting consu...
Retail | Retail Management | Business Management
Mastering the Art of Saying No: A Guide for Business Owners
Running a small business is one of the most rewarding yet challenging endeavours anyone can undertake. Whether you’re a solopreneur juggling multiple responsibilities, managing a small team, or work...
Retail | Retail Operations | Business Management
Maximising Profits: How Working with a Retail Business Consultancy Can Transform Your Shop
Are you a retail business owner struggling to maximise profits and stay ahead in this competitive market? Look no further. Retail business consultancy is the secret weapon that can transform your shop...
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Retail | Retail Management | Retail Consultancy | Business Management
Clare Bailey Joins the ISP Board: A New Chapter for The Retail Champion
If you’re looking for a retail expert who’s as sharp as a tailored suit and as dynamic as a Black Friday sale, look no further than Clare Bailey, aka The Retail Champion. Clare’s latest accolade...
Retail | Retail Management | Retail Consultancy
Silent Selling In-Store: Creating an Aspirational Shopping Experience
Silent selling is the art of influencing customer decisions without direct interaction. In a retail setting, it’s the combination of visual merchandising, store layout, lighting, signage, and packag...
Retail | Retail Experts | Retail Consultancy
How To Get Your Products Into Independent Retailers: A Step by Step Guide
Becoming a stockist for an independent retailer is a fantastic way to expand your brand’s reach, introduce your products to new customers, and boost your sales. However, independent retailers are in...
Retail | Retail Management | Retail Consultancy
People, Place, Purpose: Why Businesses Built on Values Stand the Test of Time
Following my recent presentation to the Co-op – In Conversation: People, Place, Purpose – I’ve been reflecting even more deeply on what makes a business truly sustainable in the long term. In to...
Retail | Retail Management | Retail Experts
Cyber Attacks and Consumer Confidence: What Happens When Trust is Shaken
In the digital age, few events send shockwaves through a business quite like a cyber attack. For retailers where customer trust, seamless transactions and brand reputation are everything the impact ca...
Retail | Change Management | Retail Experts
Revitalising the High Street: Consumer Confidence, Behavioural Shifts, Retail Property Transformation
For more than 15 years, I’ve been closely watching and engaging with the evolving dynamics of the high street—how consumer behaviours shift, how town centres adapt, and how retail spaces are reima...
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Retail | Retail Management | Retail Experts
Reinventing the High Street: Why Retail Consultants Are More Vital Than Ever
Let’s face it, the UK high street has had a rough ride. From online competition and shifting consumer habits to rising costs and economic curveballs, it’s a landscape that’s constantly evolving....
Retail | Retail Operations | Retail Experts
The CX Advantage: How eLockers Transform Retail Customer Experience
We live and breathe solutions that benefit retailers and their customers. That’s why a recent conversation about something as seemingly simple as eLockers caught my attention. Because when you look ...
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Retail | Retail Consultancy | Marketing
Can AI Sell It Better? What Retailers Need to Know
The robots are coming. But don’t panic — they’re not taking over your store, your stockroom, or your strategy (yet). What they are doing is making waves in marketing. From eerily personalised e...
Retail | Retail Management | Retail Consultancy
10 Things Smart Retailers Are Doing Differently in 2025
(And Why the Rest Are Playing Catch-Up) Retail isn’t dead. But outdated thinking? That’s on life support. We’re halfway through 2025, and the gap between thriving retailers and those just ...