Welcome to the
Retail Reckoning Blog

Insights. Impact. Ideas that move the needle.

At The Retail Champion, we don’t just comment on what’s happening in retail, we shape what’s next. Our blog is where retail leaders, founders, and fast-growth brands come to get practical, no-nonsense insights grounded in experience. If you’re serious about scaling, optimising, or future-proofing your business, you’re in the right place.
Everything we write is rooted in the real-world challenges and ambitions of the businesses we work with, from high street independents to global names.
Whether you’re here for insight, inspiration or impact – we’re glad you found us. Let’s make retail better, together.
The CX Advantage: How eLockers Transform Retail Customer Experience

The CX Advantage: How eLockers Transform Retail Customer Experience

We live and breathe solutions that benefit retailers and their customers. That’s why a recent conversation about something as seemingly simple as...
Driving Revenue And Footfall Via Click & Collect

Driving Revenue And Footfall Via Click & Collect

The retail world is changing rapidly, with customers looking for more convenience, speed, and a better overall shopping experience. Click &...
Reinventing the High Street: Why Retail Consultants Are More Vital Than Ever

Reinventing the High Street: Why Retail Consultants Are More Vital Than Ever

Let’s face it, the UK high street has had a rough ride. From online competition and shifting consumer habits to rising costs and economic...
Revitalising the High Street: Consumer Confidence, Behavioural Shifts, Retail Property Transformation

Revitalising the High Street: Consumer Confidence, Behavioural Shifts, Retail Property Transformation

For more than 15 years, I’ve been closely watching and engaging with the evolving dynamics of the high street—how consumer behaviours shift, how...
Weathering the Retail Storm: Why March’s Retail Sales Bump Doesn’t Mean the Sector Is in the Clear

Weathering the Retail Storm: Why March’s Retail Sales Bump Doesn’t Mean the Sector Is in the Clear

March brought a flicker of good news for the UK’s embattled retail sector: the Office for National Statistics (ONS) reported a 2.9% increase in...
Cyber Attacks and Consumer Confidence: What Happens When Trust is Shaken

Cyber Attacks and Consumer Confidence: What Happens When Trust is Shaken

In the digital age, few events send shockwaves through a business quite like a cyber attack. For retailers where customer trust, seamless...
Is Blogging Still Worthwhile in 2025? Why the Answer is a Resounding Yes

Is Blogging Still Worthwhile in 2025? Why the Answer is a Resounding Yes

In an age of video-first content and TikTok takeovers, it might be tempting to think blogging is past its prime. After all, YouTube is now the...
Why Buying British Matters More Than Ever: A Retail Perspective

Why Buying British Matters More Than Ever: A Retail Perspective

In a world of shifting trade policies, economic nationalism, and rising tariffs, UK retailers and consumers are increasingly re-evaluating where...
Seeing ourselves through a new lens: How our brand strategy workshop changed everything

Seeing ourselves through a new lens: How our brand strategy workshop changed everything

We often talk to our clients about the importance of strong branding. About showing up consistently, with purpose and clarity. But even experts...
Navigating Uncertainty: How Retailers Can Build Resilience in a Shifting Economic Landscape

Navigating Uncertainty: How Retailers Can Build Resilience in a Shifting Economic Landscape

In times of uncertainty, businesses that stay alert, agile and close to their customers are the ones that weather the storm and often come out...
People, Place, Purpose: Why Businesses Built on Values Stand the Test of Time

People, Place, Purpose: Why Businesses Built on Values Stand the Test of Time

Following my recent presentation to the Co-op – In Conversation: People, Place, Purpose – I’ve been reflecting even more deeply on what makes a...
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