Retail Consultancy
Services Built for Success

From the shop floor to the boardroom

We help ambitious retailers and consumer brands grow smarter, sell more, and scale sustainably.

Whether you need a rock-solid strategy, a show-stopping speaker, a best-in-class eCommerce setup, or just someone who gets retail, we’re the people to call. Our expert team works with you to fix problems fast, unlock new opportunities, and build a business that lasts.

Let’s talk about what you need

No jargon, No fluff, Just results.

Retail Success Programme

Tried, Tested and Trusted – The Proven Retail Success Framework
Our signature 10-step model helps serious small retailers and consumer brands scale with confidence. Covering strategy, operations, marketing, and profit improvement, supported by 15+ years of real-world success.

Selling to Retail

Retail Strategy & Buyer-Ready Pitch Support for Brands
Whether you’re a challenger brand or scaling supplier, we’ll help you understand what buyers want – with retail readiness strategies, margin planning, trade terms and support to pitch and sell into major retailers.

Kick Ass Ecommerce

Ecommerce Strategy, Shopify Optimisation & Multichannel Growth
Supercharge your online retail with expert support across Shopify, WordPress, Click & Collect, Amazon FBA, TikTok Shop, Pinterest selling and more. We help you build, optimise and scale your ecommerce empire.

Marketing Consultancy

Strategic Retail & Ecommerce Marketing That Drives Sales
Whether you’re launching a new product or building your brand, we offer end-to-end marketing consultancy – from strategy and brand positioning to campaign execution, content creation, SEO and performance tracking.

Business Support

Fractional Expertise and Hands-On Support for Growing Businesses
From retail operations to commercial strategy, access tailored consultancy or fractional functional leads across buying, finance, web design, supply chain, and more – all designed to help you scale smart and sustainably.

Speaking Engagements

Inspire Your Audience with a Leading UK Retail Speaker
Book Clare Bailey or one of our expert speakers for impactful keynotes, panels, roundtables or media events – delivering fresh insights on retail trends, consumer behaviour, ecommerce and business growth.

Event Design & Delivery

Engaging Content. Strategic Curation. Flawless Execution.
From flagship conferences to boutique summits, we help you shape stand-out events with real industry impact. Whether you need keynote speakers, agenda design, sponsor support or full-scale content planning — we bring the energy, insight and structure that keeps audiences engaged and coming back for more.

Place Making

Vibrant, Viable High Streets — With Strategy at the Core.
We work with BIDs, local authorities, asset managers and DMOs to revitalise town centres and retail destinations. From tenant mix audits to funding-ready strategy plans, we blend commercial acumen with community insight to create places that thrive — economically and socially.

Business Coaching & People Support

Stronger Leaders. Smarter Teams. Lasting Change.
We provide leadership coaching, team training and capability programmes designed for the real world of retail. With backgrounds in coaching psychology and hands-on experience, we help businesses upskill, align and empower their people — because strategy’s nothing without the team to deliver it.

Real feedback. Real results. Learn how we turn challenges into success stories through the words of our clients.

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Support for Small Businesses with Big Ambitions

Running a small business can feel like spinning plates – especially when you’re wearing all the hats. That’s where we come in.

At The Retail Champion, we offer expert-led support tailored specifically for ambitious small businesses in retail, ecommerce, and consumer-facing sectors. Whether you’re a start-up with serious growth plans or an established indie brand ready to level up, our team of specialists is here to help you scale sustainably, increase profitability, and reach your next big milestone.

From pricing and promotions to branding, marketing, ecommerce, and operations – we provide the kind of practical, commercial advice that’s hard to find without hiring a full team. Think of us as your extended brain: trusted, flexible, affordable, and totally focused on your success.

Every client’s goal is different. Our job is to help them reach it – with clarity, focus, and impact.

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Unlock Your Team’s Potential with People-First Leadership

In today’s fast-changing world of work, business success depends on more than just strategy, it hinges on your people. That’s why we put leadership, wellbeing, and talent development at the heart of performance.

Led by Business Psychologist Zana Busby, our specialist services help organisations build resilient, emotionally intelligent leaders, nurture mentally healthy teams, and align talent with business goals. Whether you’re navigating change, scaling up, or rethinking culture, we’re here to help you lead with impact.

Discover our People-First Services

Retail Consultancy Services Built for Success