Retail | Retail Management | Retail Consultancy
10 Things Smart Retailers Are Doing Differently in 2025
(And Why the Rest Are Playing Catch-Up) Retail isn’t dead. But outdated thinking? That’s on life support. We’re halfway through 2025, and the gap between thriving retailers and those just ...
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Retail | Retail Consultancy | Marketing
Can AI Sell It Better? What Retailers Need to Know
The robots are coming. But don’t panic — they’re not taking over your store, your stockroom, or your strategy (yet). What they are doing is making waves in marketing. From eerily personalised e...
Retail | Retail Operations | Retail Experts
The CX Advantage: How eLockers Transform Retail Customer Experience
We live and breathe solutions that benefit retailers and their customers. That’s why a recent conversation about something as seemingly simple as eLockers caught my attention. Because when you look ...
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Case Study | Retail Management | Retail Experts
Driving Revenue And Footfall Via Click & Collect
The retail world is changing rapidly, with customers looking for more convenience, speed, and a better overall shopping experience. Click & Collect services have surged in popularity and are proje...
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Retail | Retail Management | Retail Experts
Reinventing the High Street: Why Retail Consultants Are More Vital Than Ever
Let’s face it, the UK high street has had a rough ride. From online competition and shifting consumer habits to rising costs and economic curveballs, it’s a landscape that’s constantly evolving....
Business Management | Marketing | Social Media
The Power of Pinterest: Why This Platform is Game-Changing for Your Business
Are you starting to feel like social media just… isn’t it anymore? You’re not alone. Many business owners we work with say they’ve fallen out of love with social media. Not suddenly ...
Retail | Change Management | Retail Experts
Revitalising the High Street: Consumer Confidence, Behavioural Shifts, Retail Property Transformation
For more than 15 years, I’ve been closely watching and engaging with the evolving dynamics of the high street—how consumer behaviours shift, how town centres adapt, and how retail spaces are reima...
Retail Operations | Retail Management | Retail Experts
Weathering the Retail Storm: Why March’s Retail Sales Bump Doesn’t Mean the Sector Is in the Clear
March brought a flicker of good news for the UK’s embattled retail sector: the Office for National Statistics (ONS) reported a 2.9% increase in retail sales volumes. But before we celebrate a turnar...
Retail | Retail Management | Retail Experts
Cyber Attacks and Consumer Confidence: What Happens When Trust is Shaken
In the digital age, few events send shockwaves through a business quite like a cyber attack. For retailers where customer trust, seamless transactions and brand reputation are everything the impact ca...
Is Blogging Still Worthwhile in 2025? Why the Answer is a Resounding Yes
In an age of video-first content and TikTok takeovers, it might be tempting to think blogging is past its prime. After all, YouTube is now the second largest search engine in the world (according to S...
Retail Management | Retail Consultancy
Why Buying British Matters More Than Ever: A Retail Perspective
In a world of shifting trade policies, economic nationalism, and rising tariffs, UK retailers and consumers are increasingly re-evaluating where their products come from. The recent introduction of ta...
Case Study | Retail Consultancy
Seeing ourselves through a new lens: How our brand strategy workshop changed everything
We often talk to our clients about the importance of strong branding. About showing up consistently, with purpose and clarity. But even experts need a fresh perspective now and then. That’s why we r...
Retail Operations | Retail Management
Navigating Uncertainty: How Retailers Can Build Resilience in a Shifting Economic Landscape
In times of uncertainty, businesses that stay alert, agile and close to their customers are the ones that weather the storm and often come out stronger on the other side....
Retail | Retail Management | Retail Consultancy
People, Place, Purpose: Why Businesses Built on Values Stand the Test of Time
Following my recent presentation to the Co-op – In Conversation: People, Place, Purpose – I’ve been reflecting even more deeply on what makes a business truly sustainable in the long term. In to...
Retail Management | Retail Experts | Retail Consultancy
Boosting Sales & Footfall: Proven Retail Consultancy Tips for UK Businesses
The UK retail market is more competitive than ever. With evolving consumer behaviours, digital advancements, and economic challenges, retailers must adapt to drive both footfall and sales. Whether you...
Marketing: The Most Undervalued Business Function – And Why That Needs to Change
In many businesses, marketing and sales are often seen as secondary to finance, operations, and legal. While finance ensures profitability, operations maintain efficiency, and legal keeps the company ...
Retail | Retail Experts | Retail Consultancy
How To Get Your Products Into Independent Retailers: A Step by Step Guide
Becoming a stockist for an independent retailer is a fantastic way to expand your brand’s reach, introduce your products to new customers, and boost your sales. However, independent retailers are in...
Change Management | Retail Consultancy | Business Management
The Real Cost of Hiring a Freelancer vs an Employee: Why Expertise Comes at a Premium
In an era where businesses must be agile, adaptable, and cost-conscious, the decision between hiring a freelancer or a full-time employee is more relevant than ever. While at first glance, freelance r...
Retail | Retail Management | Retail Consultancy
Silent Selling In-Store: Creating an Aspirational Shopping Experience
Silent selling is the art of influencing customer decisions without direct interaction. In a retail setting, it’s the combination of visual merchandising, store layout, lighting, signage, and packag...
Business Management | Marketing
Brand Power: Stand Out Without Selling Out
The retail landscape is littered with businesses locked in a relentless price war. Discounts, flash sales, and markdowns are deployed like weapons in a battle for customers, but the real casualty? Bra...
How a Bookkeeper Can Save You More in Tax Than Their Fee Costs
For many small business owners, hiring a bookkeeper can feel like an unnecessary expense. But what if the right bookkeeper didn’t just keep your finances in order—they actually saved you more mone...
Employee vs. Freelancer: Understanding the True Cost of Hiring a Bookkeeper
When managing your business finances, you need the right expertise at the right price. But should you employ an in-house bookkeeper or hire a freelancer? While the National Minimum Wage (NMW) might ma...
The Ultimate Guide to Using Pinterest to Grow Your Floral Business
If you're a florist looking to attract more customers, showcase your gorgeous arrangements, and grow your brand, Pinterest is where you need to be! Unlike Instagram or Facebook, where post...
Ecommerce | Business Management
Silent Selling: The Art of Converting Customers Online Without Saying a Word
In the world of ecommerce, selling doesn’t start and end with a product listing. Every element of your online store—its design, functionality, and post-purchase communication—acts as a silent sa...
Future-Proof Your Beauty Business with Pinterest Predicts
“What’s trending?” is the eternal question in the social media landscape. Viral audios, dance challenges, and slick transition effects dominate platforms like Instagram and TikTok. But let’s ...
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Retail Experts | Marketing | PR
The Power of Awards: Unlocking Business Growth and Personal Recognition
Awards. The mere mention of them can evoke a range of emotions: excitement, anxiety, even a touch of dread. But beyond the glitz and glamour, business awards offer a wealth of benefits that extend far...
Shopify | Retail Experts | Ecommerce
Shopify Store Audit Checklist for UK High Street Shops
In today’s competitive retail environment, having a well-optimised Shopify store isn’t just a nice to have, it’s essential. For UK high street shops, your online store is an opportunity to compl...
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Retail | Retail Management | Retail Consultancy | Business Management
Clare Bailey Joins the ISP Board: A New Chapter for The Retail Champion
If you’re looking for a retail expert who’s as sharp as a tailored suit and as dynamic as a Black Friday sale, look no further than Clare Bailey, aka The Retail Champion. Clare’s latest accolade...
Retail | Retail Operations | Business Management
Maximising Profits: How Working with a Retail Business Consultancy Can Transform Your Shop
Are you a retail business owner struggling to maximise profits and stay ahead in this competitive market? Look no further. Retail business consultancy is the secret weapon that can transform your shop...
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Retail Operations | Retail Management | Retail Consultancy
The Heart of Retail: Why Employee Mental Health and Wellbeing Matter
Happy employees lead to happy customers—it’s that simple, says Zana. When employees feel supported and valued, they’re more likely to create positive, meaningful interactions with customers. The...
Retail | Retail Management | Business Management
Mastering the Art of Saying No: A Guide for Business Owners
Running a small business is one of the most rewarding yet challenging endeavours anyone can undertake. Whether you’re a solopreneur juggling multiple responsibilities, managing a small team, or work...
Shopify | Retail Experts | Ecommerce
Unlocking the Potential of Your Shopify Store
For many small UK businesses, the high street is their heart and soul, but in today’s fast-changing retail landscape, relying solely on bricks-and-mortar sales simply isn’t enough. Diversifying in...
Retail | Ecommerce | Business Management
How Small Retailers Can Thrive in 2025: Adapting to an Evolving High Street
The UK’s high streets have faced significant challenges in recent years, with 2024 seeing over 13,000 stores closing their doors for good. Rising costs, reduced financial support, and shifting consu...
Change Management | Retail Operations | Case Study | Business Management
Gym Operations Case Study
Transforming Gym Operations: How The Retail Champion Helped a National Fitness Chain Get Fit for the Future...
Retail Management | Retail Experts | Retail Consultancy
Best UK retail consultants
At The Retail Champion, we’re more than just a team – we’re a powerhouse of retail expertise. We work with businesses of all shapes and sizes. Whether you’re a creative sole trader looking to ...
How to Create Social Media Content 5-Day Approach
If you've ever tried to sit down and create all your content in one big block of time, you've probably felt overwhelmed, distracted, or just plain bored. It's something I hear from my c...
Retail Careers | Marketing | PR
How to become a Go-To Industry Expert
When Clare Bailey, also known as The Retail Champion, was asked to appear on a show Aldi how do they really do it? for Channel5 she had no idea that it would be snapped up by Netflix and turned into 2...
Boost Your Business with Google Business Profile Optimisation
If you're a small business looking to stand out in today's competitive market, having a well-optimised Google Business Profile (GBP) could be your secret weapon. Formerly known as "Goog...
The Ultimate SEO & E-Commerce Jargon Buster
In the bustling world of e-commerce and digital marketing, you’re constantly bombarded with acronyms, jargon, and technical terms that can feel like a foreign language. But understanding these terms...
Business Management | Social Media
What to Do if You Lose Access to Your Business Social Media Pages
Losing access to your social media accounts can feel like being locked out of your own shop on a busy Saturday morning. For small businesses, where every like, share, and comment matters, this kind of...
Marketing | PR | Social Media
Why Recommending on LinkedIn is a Great Idea (and How to Do It Right!)
LinkedIn is more than just an online CV or a place to showcase your professional achievements. It’s a powerful networking tool where connections, recommendations, and testimonials can significantly ...