10 Steps to Retail Success
The Retail Champion: 10 Steps to Retail Success
The Retail Champion: 10 Steps to Retail Success written by Clare Bailey (formerly Rayner), is a highly acclaimed guide for retail business owners at any stage — whether you’re running an online shop, a bricks-and-mortar store, a market stall, or a pop-up. It’s packed with practical tools to help you build robust, repeatable systems that set the foundations for a scalable, profitable, and ultimately saleable business.
Clare’s 10 Steps to Retail Success are:
- 1. Supply goods or services to national or regional retailers
- 2. Deciding your Positioning
- 3. Identifying your Ideal Customer
- 4. Creating your Range Plan
- 5. Implementing your Pricing and Promotional Policy
- 6. Developing your Channel & Location Strategy
- 7. Designing your Customer Engagement Processes
- 8. Determining your Sourcing & Supply Chain Model
- 9. Planning & Controlling your Business
- 10. Setting up an Effective Back Office
The Retail Champion 10 Steps to Retail Success book is packed full of practical resources and templates so you can put learning into practice immediately.

Stop Playing Shops!
All the knowledge, skills, tools, and techniques you need to turn your small retail business into a scalable, saleable enterprise.
The Retail Champion: 10 Steps to Retail Success is aimed at every small retailer who is serious about growing their business. Using a practical ten-step process, Clare Bailey, one of the most well-known and respected retail consultants in the UK, will give you all the tools, techniques, and motivation you need to survive and thrive in a difficult market.
Whether your business is on the high street or online it will cover everything you need to create a framework for success for your business, no matter what you sell. There are case studies throughout from the leading lights in the retail sector such as Mike Clare, Jacqueline Gold, and Hussein Lalani, several of whom began their journey as founders of independents themselves.
Is your retail business ready for a serious upgrade?
Call 07462 218000 or click here to enquire