Retail Reckoning Podcast
Hosted by Clare Bailey, The Retail Champion
Retail is changing. Fast. And too often, the conversation about what’s really happening on our high streets, in our boardrooms, and behind the screens gets reduced to clichés.
“Retail is dead.”
“Digital is everything.”
“Customer is king.”
Enough.
Retail Reckoning is here to challenge the noise and cut to the truth. Clare Bailey; consultant, commentator, and straight-talking retail expert hosts the podcast that pulls back the curtain on the UK retail industry (and beyond). Expect sharp insights, bold conversations, and stories that matter.
Why Listen?
Because retail doesn’t need another sugar-coated soundbite. It needs leadership.
Data-led insight, not guesswork
Big questions answered by real experts
No sales pitches, no waffle, just substance
Stories that challenge, inspire and spark change
Each episode dives into one of our six content pillars:
- Retail Growth Strategy – from pricing models to expansion plans
- Operational Efficiency & Profitability – cut the waste, boost the margin
- Customer Experience & Sales Performance – silent selling, loyalty, and service that sticks
- Integrated Marketing – making sure your story works everywhere, not just on socials
- Leadership & Legacy – building teams, culture and resilience that last
- Transformation in Practice – turning theory into action, one store, site or system at a time
And because retail doesn’t exist in a vacuum, we’ll also reckon with the policy and macro stuff that keeps you awake at night: business rates, landlord relationships, consumer confidence, and the sheer cost of doing business. We’ll dig into how to flex, adapt, and survive the storm; because the world isn’t getting any easier, and burying your head in the sand won’t cut it.
Where to Listen
Do you want to be interviewed by Clare on Retail Reckoning?
Be Our Guest
Got a story worth reckoning with? We want to hear it.
Whether you’re a corporate success story, a high street hero, an indie retailer with a community win, or an e-commerce innovator changing the game your story could inspire thousands.
We’re especially keen to feature:
- Retailers who created a product and took it to market (D2C or B2B2C)
- Place-making projects that breathed new life into communities
- E-commerce brands shaking up the digital space
- Leaders with lessons in strategy, resilience, or transformation
- High street heroes: retailers redefining bricks-and-mortar success
Retail Reckoning Email – Your Advantage
The podcast gives you the big conversations. The Retail Reckoning email gives you the timely edge.
Every edition is:
- Packed with exclusive stats, charts and analysis you won’t hear anywhere else
- Focused on immediate, actionable insights you can apply the same week
- Written by experts with over 100 years of retail experience between us
- Delivered straight to your inbox, free of fluff (and free of charge)
Think of the podcast as the debate, and the email as your playbook. Together, they keep you sharp, informed, and a step ahead.
A Final Word
Retail isn’t dead. But it is different.
Retail Reckoning is here to help you navigate the now and build what’s next.
Subscribe. Share. Join the reckoning.