How We
Deliver Results
Turning Big Ideas into Real-World Wins
From bold start-ups to national retailers, tech innovators to high street placemakers, we help ambitious businesses move from vision to execution with clarity, pace and purpose.
Over the last two decades, we’ve delivered success for thousands of clients across the retail landscape combining real-world retail know-how with accredited methods in supply chain, marketing, project delivery and business psychology.
Our approach? Clear process. Commercial thinking. No jargon. No fluff. Just strategy that works and results that stick.
The result: a rigorous, repeatable system that unlocks growth, protects margin and drives long-term resilience.
From the best-selling books, Ten Steps to Retail Success and How to Sell to Retail to hundreds of live projects, events and broadcasts, our methods have been tried, tested and trusted right across the retail ecosystem.
The Retail Champion Method
A Four-Phase Framework That Works
Structured enough to scale. Flexible enough to fit your world. Here’s how we get results:
Phase 1
Diagnose
What Happens
How It Helps You
Phase 2
Design
What Happens
How It Helps You
Phase 3
Deliver
What Happens
How It Helps You
Phase 4
Develop
What Happens
How It Helps You
Why Our Clients Stick With Us
Proven Impact
Over 3,000 project days delivering results across retail, supply chain, events and media.
Credibility That Counts
MCIPS, MCIM, FIPM, FISP, Prince2, ICF Coaching… the acronyms mean something. We’ve got the credentials and the commercial chops.
Structure & Strategy
We bring discipline, data and governance to every brief. No guesswork, no ‘one-size-fits-all’, just clarity and confidence.
All Under One Roof
From sourcing to selling, in-store to online, placemaking to PR — we do it all. You won’t need to juggle a patchwork of agencies.
Placemaking That Performs
We lead real town centre transformation - Fellowship of the Institute of Place Management, leadership of Visit Knowle and multiple BID advisory roles deliver proven high-street impact.
Event & Media Mastery
We’ve designed and hosted some of the UK’s most respected conferences — and our media reach means your story gets heard. 15+ years designing and hosting conferences, alongside regular expert commentary on national TV and radio.
Knowledge That Stays With You
We don’t just deliver. We teach, upskill and leave your team stronger, sharper and future-ready.
Ready to Add Structure to Your Ambition?
Whether you’re scaling a brand, launching a new product, transforming your town centre, or curating an event that gets noticed, The Retail Champion consultancy bring the insight, tools and experience to help you go further, faster.